BEAUTY OF JOSEON calming Serum Green Tea + Panthenol
[50% Green Tea] "Dongwibogan", traditionally recorded in Joseon, records that green tea maintains the head and eyes, and refreshes energy. EGCG, the main component of green tea leaves, helps soothe skin even from UV rays. [Panthenol (Vitamin B5) 5%] As a well-known moisturizing ingredient, Panthenol replaces Vitamin B5 when absorbed into the skin. It extracts moisture and prevents moisture from seeping out, keeping the skin permanently moisturized
Shipping policy
🕓 DELIVERY TIME, TERMS & FEES
-
Delivery fees are calculated at checkout.
-
Orders placed before 3:00 PM → delivered same day.
-
Orders placed after that → processed next business day.
-
Delivery window: 4:30 PM – 9:30 PM.
-
No delivery on Fridays and public holidays.
-
In case of delays (bad weather, high order volume, etc.), customers will be notified.
-
The delivery team will contact the customer before arriving.
✈️ SHIPPING
-
Ships across GCC countries.
-
Korean Beauty is not responsible for customs charges or import restrictions.
-
The buyer assumes all duties and import costs.
-
Risk of product transfer passes to customer after delivery.
-
No liability for undelivered parcels caused by incorrect or invalid address or uncollected items.
Korean Beauty – Refund & Return Policy
At Korean Beauty, we always aim to provide high-quality products and excellent service.
Please review our refund, exchange, and cancellation policy below 👇
🔄 Refunds & Exchanges
-
Refunds are allowed within 24 hours of purchase, and only for full-price items.
-
Exchanges are accepted within 3 days of purchase, also for full-price items.
-
To qualify for a refund or exchange:
-
You must provide the original invoice/receipt
-
The products must be unused, unopened, and in their original packaging
-
-
Discounted or sale items are not eligible for refunds or exchanges.
❌ Opened Items
-
Once a product is opened or used, it cannot be returned or exchanged.
-
Returns due to “change of mind” after opening are not accepted.
📞 Order Cancellation
If you wish to cancel an order:
-
Call us directly to start the cancellation process.
-
Explain the reason for cancellation.
-
Request a refund if applicable.
If the order is cancelled by Korean Beauty due to item unavailability, a full refund will be issued.
📦 Damaged or Incorrect Items
If an item is damaged or incorrect (our fault):
-
We will exchange it for the same or similar product.
-
Replacement delivery will be free of charge.
