Refund policy
Korean Beauty – Refund & Return Policy
At Korean Beauty, we always aim to provide high-quality products and excellent service.
Please review our refund, exchange, and cancellation policy below 👇
🔄 Refunds & Exchanges
-
Refunds are allowed within 24 hours of purchase, and only for full-price items.
-
Exchanges are accepted within 3 days of purchase, also for full-price items.
-
To qualify for a refund or exchange:
-
You must provide the original invoice/receipt
-
The products must be unused, unopened, and in their original packaging
-
-
Discounted or sale items are not eligible for refunds or exchanges.
❌ Opened Items
-
Once a product is opened or used, it cannot be returned or exchanged.
-
Returns due to “change of mind” after opening are not accepted.
📞 Order Cancellation
If you wish to cancel an order:
-
Call us directly to start the cancellation process.
-
Explain the reason for cancellation.
-
Request a refund if applicable.
If the order is cancelled by Korean Beauty due to item unavailability, a full refund will be issued.
📦 Damaged or Incorrect Items
If an item is damaged or incorrect (our fault):
-
We will exchange it for the same or similar product.
-
Replacement delivery will be free of charge.